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AMAES Online Helpdesk

Great news, AMAES students! The AMAES Online Helpdesk is back and ready to assist you with all of your online credentials requests. Whether it’s your “Transcript / TOR, Diploma, Certificate, Form 137/ 138, Good Moral or Honorable Dismissal” our team is here to help. All you have to do is register and submit your request by creating a “new support ticket and specify your request”. You can even keep track of the “‘status of your ticket, so you know exactly when your request has been completed.


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Start by clicking the "Visit AMAES Helpdesk" button
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Click "Sign Up" if you haven't created a Freshdesk account yet.
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Please complete the form from top to bottom, including your "request description".

*REMINDERS before you request for Documents:

  • Clear any financial or academic hold on your records.
  • Check if grades have been posted (for recently-awarded grades only).
  • Check the schedule for requesting your Transcript of Records on the Date of your Graduation (for graduating students only).